You’re in the middle of a
terrible argument, and everyone turns to you to help resolve it. How do you
respond? How do you react to conflict?
I listen. When two or more people come to me to work out a problem, I
listen, to both sides, equally. I allow each person to express what they are
feeling, repeat back to them what I am hearing and make suggestions, if needed,
to help them communicate with each other better and work out their
conflict.
I generally shy away from conflict, but often, conflict comes to you, so
when it does, I do my best to stay calm and try to understand the problem from
everyone’s perspective before responding. I’m certainly not perfect, but
sometimes what we need is just someone to vent to and talk about possible
solutions. Most of us know what we should do or could do to resolve a conflict
deep down, but we are too emotional to react appropriately at the moment, so we
need to talk it out and settle for awhile.
It’s certainly what I often need to do first before moving to
solve. How about you? How do you deal
with conflict?
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